Quick Reference

Use this page as a quick reference for the custom fields available in Comment Toolbox for Jira Cloud and the type of comment information each field provides.

Comment activity

Use these fields to measure discussion volume and identify when comment activity started or most recently occurred.

Custom field	What it provides
JCT Comment Count	Total number of comments on the work item.
JCT First Comment Date	Date of the first comment.
JCT Last Comment Date	Date of the most recent comment.

Commenter

Use these fields to identify who started or most recently participated in the discussion.

Custom field	What it provides
JCT First Commenter	User who added the first comment.
JCT Last Commenter	User who added the most recent comment.

User-specific fields focus on a configured user rather than the overall first or last comment. Depending on configuration, they can also include the comment date and commenter.

Comment content

Use these fields when the text of the first or latest comment needs to be displayed or searched as Jira field data.

Custom field	What it provides
JCT First Comment	Content of the first comment on the work item.
JCT Last Comment	Content of the most recent comment.

Comment content fields can be configured to include the comment date, the commenter, or both. Configure these options under Settings → Work items → Fields → ••• → Contexts and default values → Edit custom field config.

User-Specific Comment Fields

User-specific fields allow you to focus on comments added by a particular configured user rather than the overall first or last comment on the work item.

Custom Field	What it provides
JCT User First Comment	First comment associated with the configured user.
JCT User Last Comment	Most recent comment associated with the configured user.

Commenter vs work item roles

These Boolean fields compare the first or last commenter with a key role on the work item. Each field returns true or false.

Role	First-comment comparison	Last-comment comparison
Assignee	JCT First Commenter is Assignee	JCT Last Commenter is Assignee
Creator	JCT First Commenter is Creator	JCT Last Commenter is Creator
Reporter	JCT First Commenter is Reporter	JCT Last Commenter is Reporter

Use these fields to identify patterns such as whether the assignee responded last, the reporter started the discussion, or the creator participated first.

JQL quick reference

Comment Toolbox fields can be used in Jira searches and filters. The available operators depend on the field type.

Field type	Comment Toolbox fields	Supported operators	Example
Number	JCT Comment Count	`=`, `!=`, `>`, `>=`, `<`, `<=`, `IN`, `NOT IN`	`"JCT Comment Count" > 0`
User	JCT First Commenter JCT Last Commenter	`=`, `!=`, `IS`, `IS NOT`, `IN`, `NOT IN`	`"JCT Last Commenter" = currentUser()`
Date	JCT First Comment Date JCT Last Comment Date	`=`, `!=`, `>`, `>=`, `<`, `<=`, `IS`, `IS NOT`, `IN`, `NOT IN`	`"JCT Last Comment Date" >= -7d`
String	JCT First Comment JCT Last Comment	`~`, `!~`, `IS`, `IS NOT`	`"JCT Last Comment" ~ "approval"`
String	JCT User First Comment JCT User Last Comment	`=`, `!=`, `IS`, `IS NOT`, `IN`, `NOT IN`	`"JCT User Last Comment" IS NOT EMPTY`
Boolean	Commenter-is-role fields	`~`, `!~`	`"JCT Last Commenter is Assignee" ~ "true"`

Which field should I use?

Choose the field that best matches the question you want to answer.

Question	Use
How many comments does the work item have?	JCT Comment Count
When did the discussion start?	JCT First Comment Date
When was the most recent comment added?	JCT Last Comment Date
Who started the discussion?	JCT First Commenter
Who commented most recently?	JCT Last Commenter
What was the first comment?	JCT First Comment
What was the latest update?	JCT Last Comment
What was a specific user's first contribution?	JCT User First Comment
What was a specific user's latest contribution?	JCT User Last Comment
Did the assignee comment first?	JCT First Commenter is Assignee
Did the assignee comment most recently?	JCT Last Commenter is Assignee
Did the creator start the discussion?	JCT First Commenter is Creator
Did the reporter start the discussion?	JCT First Commenter is Reporter

Combine these fields with Jira filters to find highly discussed work items, inactive conversations, recent updates, specific contributors, and response patterns across projects.